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• Certificate II in Customer Contact

  Type of course Vocational Courses

  Name of course Certificate II in Customer Contact

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  Overview

  The Certificate II in Customer Contact will prepare you for success in workplaces that are driven by customer relationships. students will learn effective communication skills, how to manage conflict and handle customer complaints, how to work in a team, and how to build product and service knowledge in order to provide relevant information to customers. students will also learn about key technologies used for customer contact, such as contact management systems and online communication software like email, chat software and more.

  
  

  Successful graduates will be able to interact with customers, work with multiple communication channels, capture data and organise information, and receive and respond to customer requests.

  
  

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• Certificate III in Business

  Type of course Vocational Courses

  Name of course Certificate III in Business

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  Overview

  The Certificate III in Business provides learners with a diverse range of skills and knowledge for working in business. students will cover a range of topics to prepare them for a variety of business industry positions such as customer service, data entry operator, general clerk, payroll officer, typist, word processing operator and more. Students will develop the technical skills they need for business, as well as critically important soft skills, like communication and teamwork, that employers seek.

  
  

  Successful graduates of the Certificate III in Business will be able to apply a broad range of competencies in varied work contexts, using some discretion, judgment and relevant theoretical knowledge. They will be able to provide technical advice and support to a team.

  
  

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• Certificate IV in International Trade

  Type of course Vocational Courses

  Name of course Certificate IV in International Trade

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  Overview

  The Certificate IV in International Trade covers a diverse range of skills and knowledge required for working in international trade/business across a range of levels. Topics include international transfer of services and international transport of goods; researching international  and markets; marketing goods and services internationally; obtaining specialist permits for import and export of goods; Understanding international legal requirements for ; forecasting international market and business needs; and promoting products and services to international.

  
  

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• Diploma of Marketing

  Type of course Vocational Courses

  Name of course Diploma of Marketing

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  Overview

  The Diploma of  focuses on the skills required to research and analyse market needs, define target  and develop. Students learn how to price and promote products and services, so they can produce a comprehensive strategic.

  
  

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• Diploma of International Business

  Type of course Vocational Courses

  Name of course Diploma of International Business

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  Overview

  The provides students with a sound theoretical knowledge base in international. Students will develop a range of managerial skills to ensure that international business activities are conducted effectively in an organisation.

  
  

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• Optional Business Internship

  Type of course Vocational Courses

  Name of course Optional Business Internship

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  Overview

  HIGHLIGHTS

  
  

  • Apply the skills and knowledge learned in the classroom into a professional business setting

  
  

  • Build your résumé with unpaid work experience and a professional reference

  
  

  • Internships are arranged for you, so you can focus on learning

  
  

  Optional Internships

  
  

  ILSC Business College offers optional internships as part of its Diploma and Certificate programs. An internship will help you develop professional work experience in your field of study, and gives you the opportunity to apply newly learned skills in a workplace setting. Take your learning to the next level with an internship!

  
  

  Internships taken with the daytime program schedule include 12 Internship days during a 20–25 week program. Internships are scheduled one day per week, and are arranged to accommodate your study schedule.

  
  

  Internships taken with the nighttime program schedule include up to 12 weeks of full-time internship during a 30–45 week program. Placements are made after 8–10 weeks of study have been completed.

  
  

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• Speaking Dynamics

  Type of course General English

  Name of course Speaking Dynamics

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  Overview

  Refine your expressive language skills by discussing current events. Advance communicatively through scripting and performing, debating, and use of persuasive language.

  
  

  
  
  • Levels: Intermediate 1 and 2
  
  

  
  

  Levels offered Intermediate 1 and 2

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• Speaking Excellence

  Type of course General English

  Name of course Speaking Excellence

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  Overview

  Develop strategies for critical thought by delving into controversial issues. Improve use of complex language structure such as irony, problem solving and debate.

  
  

  
  
  • Levels: Intermediate 3, Intermediate 4, Advanced 1
  
  

  
  

  Levels offered Intermediate 3, Intermediate 4, Advanced 1

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• English Through Journalism

  Type of course English for Specific Needs

  Name of course English Through Journalism

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  Overview

  Become an investigative reporter for the ILSC News. Refine writing, vocabulary, grammar and design skills in print format, and through blogging. Students have the opportunity to explore the city, investigate issues that are important to them and build solid interviewing skills.

  
  

  
  
  • Levels: from Intermediate 2 to Advanced 3
  
  

  
  

  Levels offered Intermediate 2 to Advanced 3

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• English Communication

  Type of course English for Specific Needs

  Name of course English Communication

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  Overview

  In the lower levels, you will learn to use the right words and phrases for everyday life. In the intermediate levels you will improve English speaking and listening skills through small group activities and lively classroom discussion. You will learn to express ideas in diverse social situations and build vocabulary in a wide range of subjects. At the upper levels, you will progress through Speaking Dynamics, refining expressive language skills, debate and use of persuasive language. You will achieve Speaking Excellence by developing strategies for critical thought by delving into controversial issues. Improve use of complex language structure such as irony, problem solving and debate. You will work on becoming proficient in English by participating in Discussion Circles that aim to build native-like fluency using sophisticated vocabulary in dynamic discussions on topics such as art, sports, psychology, food, science and technology.

  
  

  
  
  • Levels: Beginners to Advanced
  
  

  
  

  Levels offered Beginners to Advanced

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• Business English

  Type of course Business English

  Name of course Business English

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  Overview

  Practice speaking, listening, reading and writing in a business context. Topics include marketing, resumé writing, job interview techniques and effective telephone communication.

  
  

  
  
  • Levels: from Beginner 4 to Advanced 2
  
  

  
  

  Levels offered Beginner 4 to Advanced 2

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• Business English for Management & HR

  Type of course English for Specific Needs

  Name of course Business English for Management & HR

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  Overview

  This course is designed for students who are interested in learning and practicing business English as it relates to management and human resources. Utilizing a multi-skills approach, students will build a strong base of business vocabulary, increase listening comprehension, practice reading and writing skills through classroom and homework assignments and increase fluency through class conversation, debate and through the preparation of a class presentation. Students in the Business English for Management & Human Resources course develop their English proficiency while studying management and human resources content. The course is focuses on business management principles and human resources practices. Through this content area, students improve their English macro-skills as well as business vocabulary.

  
  

  
  
  • Levels: from Intermediate 3 to Advanced 3
  
  

  
  

  Levels offered Intermediate 3 to Advanced 3

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• English Through Brisbane

  Type of course English for Specific Needs

  Name of course English Through Brisbane

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  Overview

  Explore Brisbane’s eclectic neighborhoods and most popular landmarks at the same time as you enhance your knowledge of everyday colloquial English to communicate more easily with native speakers outside the classroom. Informal language, including idioms, phrasal verbs and slang, will be taught in context for practical, real life situations.

  
  

  
  
  • Levels: from Beginner 4 to Advanced 1
  
  

  
  

  Levels offered Beginner 4 to Advanced 1

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• English for Academic Purposes

  Type of course English for Academic Purposes

  Name of course English for Academic Purposes

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  Overview

  Designed to help you pursue further academic studies in English, this course will strengthen your reading and writing skills. You’ll improve your grammar usage and build your vocabulary by exploring academic topics.

  
  

  
  
  • Levels: Beginners to Advanced
  
  

  
  

  Levels offered Beginners to Advanced

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• Cambridge CAE

  Type of course Cambridge Preparation

  Name of course Cambridge CAE

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  Overview

  The Cambridge Certificate in Advanced English (CAE) is the fourth level of the Cambridge exams in English for Speakers of Other Languages (ESOL). It is an advanced exam.

  
  

  
  
  • Levels: Advanced 1 and 2
  
  

  
  

  Levels offered Advanced 1 and 2

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• Cambridge PET

  Type of course Cambridge Preparation

  Name of course Cambridge PET

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  Overview

  This course helps prepare for the PET preliminary English test, recognized for professional and academic qualifications. PET also provides an excellent pathway to higher qualitifications.

  
  

  
  
  • Level: Intermediate 1
  
  

  
  

  Levels offered Intermediate 1

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• IELTS Preparation

  Type of course IELTS Preparation

  Name of course IELTS Preparation

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  Overview

  The IELTS Preparation Program is designed for non-native speakers who would like to take the IELTS Exam. Our program begins with an initial IELTS practice test to assess students’ abilities. The instructor then focuses on meeting each student’s individual needs throughout the course. Students will regularly practice the different components of the test, focus on specific modules of the exam in-depth (listening, speaking, reading and writing) and also learn test-taking strategies.

  
  

  
  
  • Levels: Beginner 3 to Advanced 3
  
  

  
  

  Levels offered Beginner 3 to Advanced 3

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• TOEIC Preparation

  Type of course TOEIC Preparation

  Name of course TOEIC Preparation

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  Overview

  Companies use this test to measure your ability to understand English business-related conversation and literature.

  
  

  
  
  • Levels: from Beginner 3 to Advanced 2
  
  

  
  

  Levels offered Beginner 3 to Advanced 2

  duration Consult one of our agencies